WELLNESS CIRCLE
Wellness Circle Agreement
Benefits
As a part of the Knot Springs Wellness Circle, your satisfaction and wellness is our central concern. Your benefits include exclusive pricing and extended booking privileges on services at Knot Springs for the duration of this agreement (12-months).
Term of Agreement
The term of agreement (the “Term”). A 12-month agreement is required to join the Wellness Circle. You may request a cancellation to your agreement by following the procedures outlined under “Cancellation” in this agreement. A 12-month term can automatically renew on an annual basis as long as you are in good standing. If you wish to not have your benefits extended for an additional term, or if you would like to cancel your agreement, please contact Knot Springs for assistance in processing your renewal, or termination, request and all applicable forms.
Wellness Circle Benefits include:
● Priority positioning on the waitlist to an ALL ACCESS Membership based on chronological order.
● Waived initiation fee ($799) if/when you move into an ALL ACCESS Membership during your 12-month agreement
● 20% discount on all Springs Visits, Treatment Visits, Personal Training, and Retail
● Priority booking access to Springs Visits, classes, workshops and Treatments (1 month before all non-members)
● Exclusive access to Wellness Circle events
Does not include:
● Access to the Gym or Member Lounge
Pricing + Terms
● $799 annual fee
● 12-month contract required to activate
By checking this box, you agree and understand to the above requirements.
Payments, Terms & Conditions
Fees
Fees include an annual registration fee of $799. Annual Registration Fees must be paid in one lump sum via credit card or ACH only (no cash or check payments accepted) and are due upon execution of this Agreement. We do not accept monthly payments for the Wellness Circle agreement.
Changes to fee Schedule
Knot Springs may adjust Registration Fee once each year with thirty (30) days prior written notice, posted in the Club and/or sent by email to hello@knotsprings.com.
Form of Payment
Registration Fees and incidental charges are payable by Electronic Funds Transfer (“EFT”) from your checking account, savings account, credit card account, or debit card account. By signing this agreement, you are authorizing payments to be made through a third party administered electronic funds transfer system. You will maintain full control and privacy over your accounts at all times, and the transfer of funds affects only those fees that have your prior authorization. Gift certificates are not an acceptable form of payment for any membership or contract registration fees and/or dues.
Dishonored Credit Card
If any account debit or credit card charge payable to Knot Springs is returned, rejected or dishonored, Knot Springs will in each instance (a) assess a charge equal to any charge imposed by the financial institution, any costs and expenses incurred in connection with collection plus an administrative fee of twenty-five dollars ($25)/day, and (b) collect the current and past due balance in any subsequent month.
Unpaid Balances
All balances in arrears are subject to monthly service charges and will accrue a late payment fee of interest at a rate of one percent (1%) per month. These fees may be adjusted from time to time. Any unpaid balance for registration fee, or goods or services purchased at Knot Springs will result in suspension of club privileges. You are obligated to pay any costs incurred by Knot Springs for collection, including reasonable attorney fees and costs. Knot Springs reserves the right to charge past due balances, plus applicable charges to the patron’s account under the EFT authorization. If unpaid balances continue past 3 months without acknowledgement from the patron, Knot Springs will pursue the process of collecting all outstanding payments, including collections fees and termination fees, from the patron via an accredited collections agency. Once fees are received, the patron’s contract will then be terminated immediately.
Cancellation
Cancellation for Cause
You or your estate may cancel this Agreement for any of the following reasons (each a “For-Cause Cancellation”):
(a) If upon a doctor’s order, you cannot physically or medically use the Club facilities because of significant physical or medical disability for a period in excess of three months. Pregnancy, unless deemed high-risk by a qualified medical professional, will not be considered a medical disability justifying a for-cause cancelation;
(b) In case of your death;
(c) If the services to be provided under this Agreement are not available because Knot Springs fails to open their location or permanently discontinued operation;
(d) If Knot Springs materially changes its services promised as a part of this Agreement without a 30-day prior written notice.
(e) In the event you move 50+ miles away from Knot Springs facilities. (Proof of change of address required)
In the event of a For-Cause Cancellation, Knot Springs is not required to refund any/all upfront monies paid by you pursuant to this Agreement with receipt of notice of cancellation. No upfront monies will be refunded of the remaining balance on your 12-month contract.
Freezing your Wellness Circle Status
No freezes will be granted for Wellness Circle patron.
Appointments & Cancellations
Reservations for Treatments (massage, foot rubs and skin care), Personal Training sessions, Group Fitness classes, workshops, and Springs visits are required. The policy to change or cancel reservations are as follows:
(a) Treatment Reservations. Massage, foot rub and skin care reservations may be canceled or changed with twenty-four (24) or more hours advance notice, and such cancellation will result in a full refund or no additional change fees. Cancellations with less than twenty-four (24) hours notice will result in a $75 late cancellation charge. No Show appointments are charged in full and not subject to any refunds.
(b) Personal Training Sessions. If a patron cancels within 4 hours of their scheduled session time, they will be charged a $25 late cancellation fee, but will NOT lose their session. If a patron cancels at the first minute of their session time or later, the patron will lose that session. If a patron is late to their session but lets the trainer know they are still coming, the trainer will still train the patron for the minutes remaining of their session. The trainer may leave after 15 minutes if the patron has not communicated/responded, and the session will be forfeited.
(c) Group Fitness Classes. Group fitness class reservations may be canceled or re-booked with two (2) hours advance notice. Group class reservations canceled with less two (2) hours advance notice will result in loss of the class credit, or a full drop-in rate for non-members ($19). No shows are charged a $19 no-show fee.
(d) Springs Visits. Springs visit reservations must be canceled up to 24-hours in advance of the reservation without penalty. If you or your guest cancel or no-show after the start of the Springs Visit, you will forfeit all prepaid funds for the visit. If you need to cancel your Springs Visit, please ensure cancellation at least 24 hours in advance to receive a full refund. Cancellations within 24 hours will result in funds being credited to your account for rescheduling. No-shows are not eligible for credit or refund, so please inform us if you cannot attend.
(e) Springs Visit Reservations. All Knot Springs Wellness Circle patrons are required to have a reservation to access the Springs by booking a Springs Visit or Mid Week Springs Visit in MindBody, or by calling/texting 503-222-5668, or by emailing hello@knotsprings.com. Walk-ins are assessed on a case-by-case basis depending on availability. All allotted Springs Visit Reservations are available in 2 (two) hour reservation blocks, from check-in to check-out. If the patron arrives late to their reservation, no additional time is granted for an extended visit outside of the reservation block. Late cancel and No-Show Fees apply. Springs Visit Reservation allotment is first come, first served, based on availability.
(f) Group Treatment Reservations. Massage, foot rub and skin care reservations of four (4) or more people constitute a group reservation. These may be canceled or changed with forty-eight (48) or more hours advance notice, and such cancellation will result in a full refund or no additional change fees. Cancellations with less than forty-eight (48) hours notice will result in a $75 late cancellation charge per appointment. No Show appointments are charged in full and not subject to any refunds.
By checking this box, you agree and understand to the above requirements.
Rules and Regulations
We promote a safe and empowering environment at Knot Springs. Any behavior that runs contrary to this or the laws of the State of Oregon, or the United States of America, will be subject to review and disciplinary action up to and including revocation of Wellness Circle benefits.
Knot Springs does not allow rule breaking, abusive behavior, disorderly conduct, or inappropriate language. This includes bullying, threatening, or aggressive behavior. patrons and guests are also not allowed to use audio or visual cell phones or recording devices in changing areas, restrooms, or locker rooms.
By checking this box, you agree and understand to the above requirements.
Knot Springs reserves the right to change these Rules and Regulations at any time upon written notice.
Non-Discrimination
Knot Springs will not discriminate against any person because of sex, race, creed, age, color, national origin or ancestry in considering applications for membership, nor in the enforcement of our rules.
You shall abide by the rules, regulations and schedules of the Club, which may be posted at the Club or issued verbally, and which may be amended from time to time at Knot Springs’s sole discretion. At the sole discretion of Knot Springs, a membership may be revoked at any time if, in the reasonable judgment of Knot Springs, you consistently fail to observe the Rules and Regulations or otherwise behave in a manner contrary to the best interests of Knot Springs or its other members.
Revoked Benefits
Wellness Circle benefits at Knot Springs may be revoked for, but not limited to, the following:
● Disrespectful or bigoted behavior towards any employee, member or guest of Knot Springs.
● Taking photos or videos of anyone at Knot Springs without their consent, or the consent from an approved Leadership employee of Knot Springs.
● Smoking, vaping, drugs, alcohol or any mind altering substance is allowed into Knot Springs.
● Stalking or invasion of privacy of Knot Springs’ members, guests, and/or employees.
● Stealing property from Knot Springs, or its members and/or guests. Items include but are not limited to spa products, towels, cups, etc.
● Disobeying the club’s wristband policy.
By checking this box, you agree and understand to the above requirements.
Safety & Equipment
You agree to abide by all policies, guidelines, rules, and regulations (together, the “Club Rules”) for safe use of the Club and equipment, including following any verbal or written instructions provided by your fitness professional, and which may be amended from time to time at Knot Springs’s sole discretion. You shall seek instruction from a fitness professional or other Knot Springs personnel in the use of all equipment, including, but not limited to, fitness machines, free-weights, and cardio-aerobic equipment, prior to use. You acknowledge and agree that (i) there are risks associated with any strenuous athletic or physical activity, the use of exercise equipment, and participation in an exercise program; (ii) use of the Club and exercise equipment is undertaken by you voluntarily; and (iii) such use may include the risk of serious bodily injury or death. You agree to only use the facility during its posted hours of operation.
Spotting
Spotting by a Member or trainer is required for all use of free-weights. Free-weights may not be used without supervision.
Wristbands
You must wear your Knot Springs Wristband at all times. Wellness Circle benefits are limited to the person in whose name the agreement is issued. Improper use of benefits may result in immediate termination of your agreement. This includes (i) allowing another person to use your benefits or benefit identity, (ii) allowing access to any area of Knot Springs, including the Springs, Gym, Yoga Studio or Club, to any non-member or otherwise without following proper check in procedures at the Reception desk, (iii) allowing unauthorized use of your wristband to areas without Knot Springs consent. We require that all patrons upload a personal picture to their Mindbody accounts to assist in tracking purposes. Failure to return wristbands after your visit, loss, or theft, will be subject to a $50 fee.
By checking this box, you agree and understand to the above requirements.
Community
Day Lockers
Lockers are provided solely for the benefit and convenience of all patrons. Knot Springs will remove any articles left in a locker overnight. You may not leave personal property and valuables (“Valuables”) in your locker, and you release Knot Springs from all liability for lost Valuables.
Group Exercise
Each class is limited to a set number of participants. patrons are not permitted to enter a class after the scheduled start time. You should not enter a class late or leave a class early without the instructor’s consent. If you are just starting a group exercise program or have an injury or problem that may prevent full participation, please discuss this with the group exercise instructor before class. Proper clothing and footwear must be worn in all group exercise classes. Knot Springs reserves the right to change the group exercise schedule at any time. This includes the addition or the deletion of classes, as well as changes in instructors, class times and length of classes. Knot Springs reserves the right to change group exercise policies when necessary. Knot Springs reserves the right to require advance reservations for heavily attended classes.
Personal Training
Use of fitness professionals not approved by Knot Springs is prohibited. You may not train other Members or guests, or conduct any business activity or solicit any business at the Club. Any violation of this policy may result in legal action as well as forfeiture of any remuneration received by you or your guest(s). Personal training packages may expire based on the type of package.
By checking this box, you agree and understand the above requirements.
Closing of Club
One day per month, Knot Springs facilities will FULLY close for necessary upkeep, cleaning and maintenance. These dates will be communicated through email, text message or in person no less than 48 hours in advance. It is anticipated that a part of the Club, or the entire facility will be temporarily unavailable from time to time while repairs or renovations take place. Knot Springs will make every effort to minimize any disruption to All Access members and Wellness Circle during these periods and, if possible, to schedule any work during off hours or summer months. The Club may be closed for holidays, and may be closed for two weeks in the summer for renovations.
In the case of inclement weather, any Act of God, or reasons outside of the control of Knot Springs, Knot Springs will make every effort within a reasonable amount of time to alert members of such a closure, and communicate through email, text and/or phone.
Interruption of Service
In case of a long-term interruption of service (e.g. pandemic), Knot Springs reserves the right to freeze agreements and add the lost time once services resume. In the event that an act of God (hurricane, earthquake, national emergency etc.) causes more than a temporary closing of the Club, your Agreement Fees obligations will be suspended until such time as the Club can be reopened. Contractual Membership Fee obligations will not otherwise be affected unless the Club cannot reopen within one year.
Lost & Found
You are urged to not to bring valuables onto Club premises and to keep valuables with you at all times and/or locked in designated lockers. Knot Springs shall not be liable for the disappearance, loss, theft, or damage to you or your guest’s personal property, including money, negotiable instruments, jewelry, or any items left in lockers or common area. After 14 days, all lost items will be donated. Found items will be held for 7 days and if not picked up, donated.
Bikes
At this time, we cannot offer indoor accommodation for bicycles. We fully support an active lifestyle, but recommend you consider other modes of transportation to Knot Springs in lieu of a sturdy lock and a trusted parking spot. Knot Springs will be held harmless in the event your bicycle or accessories are damaged or stolen during your stay.
Pets & Service Animals
Pets are not permitted in Knot Springs. It is Knot Springs’s policy to afford individuals with disabilities who require the assistance of a service animal with equal opportunity to access Club facilities, classes, programs, and activities. Under the Americans with Disabilities Act (“ADA”), businesses that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is normally allowed to go. Pursuant to OAR 333-060-0215, no service animals are allowed in pools or Clubs; service animals may accompany Members with disabilities on pool or Club decks and in locker rooms.
Food & Drinks
We will allow people to purchase a variety of non-alcoholic beverages from us to enjoy inside the Club, in Club-provided silicone cups. No outside food or drink is allowed within the Club facilities, except for your personal water bottle in specified areas. Personal water bottles are only permitted in the gym and studio. No water bottles or personal beverages of any kind are permitted inside the springs area. Glass water bottles are prohibited inside Knot Springs.
Dress Code
Proper athletic attire is required in the Gym and Group Fitness classes. Bathing suits and KS-provided footwear are required at all times in the Springs and Locker Room area. Knot Springs reserves the right to make the final determination in its sole discretion with regard to appropriate attire.
Phones & Privacy
All photography and cell phones in the Club or soaking pool areas are strictly prohibited during operating hours. This is due to privacy concerns. Please respect the Club members and guests and their privacy when using the soaking pools. At times, Photography is deemed acceptable in the Yoga, Springs and Gym areas upon consent and authorization by a Knot Springs representative for marketing and training purposes.
Independent Contractors
From time to time, Knot Springs may make the services of independent contractors available to you and your guests. Knot Springs does not warrant or guarantee the quality of these services and does not guarantee that these services will remain available to you or your guests for any period of time.
Minors
Knot Springs requires all patrons, guests of patrons, public members and attendee of private events to be 18 years or older for Springs use. Individuals who receive Full Body Treatments, Skin Care and/or Foot Rubs must be 18 or older.
Parking
Knot Springs does not offer validated parking to patrons or guests of Knot Springs. Parking supply in the building is paid hourly. Instruct ride-share or taxi services to drop off at 3rd Ave. entrance.
By checking this box, you agree and understand to the above requirements.
Rentals & Returns
Rentals
Wristbands will be distributed to each Wellness Circle patron at check-in. All wristbands will be numbered and tied to the responsible patron.
Wristbands must be returned at the end of each patron’s visit. Failure to return your wristband will result in a nonrefundable $50 fee/wristband.
Ronchos, Towels and Footwear are available at the Springs Service desk by request at no additional charge. To avoid a fee, all guests of Knot Springs will be required to return all used items to the proper location when they are finished. Failure to do so will result in a $50 fee per item.
Yoga mats, and other equipment (for individual use OUTSIDE of group fitness programming) are available for complimentary use. Failure to return equipment will result in a fee of $50.
Retail
All sales are final.
By checking this box, you agree and understand to the above requirements.
Miscellaneous
Privacy
Information you provide to Knot Springs pursuant to this Agreement, including payment information, information regarding your overall health and fitness, or other personal information (the “Confidential Information”), will be treated by Knot Springs and its personnel as confidential, and will not be released or revealed to any person outside of Knot Springs without your express written consent or as required by law. Knot Springs shall employ reasonable and appropriate safeguards to protect your Confidential Information. Notwithstanding the foregoing, you agree that Knot Springs may use or allow such use by another of Confidential Information in any manner so long as the Confidential Information is not personally identifiable to you, for example to compile statistics of Club usage. Knot Springs does not sell, trade, or rent your personal information to others. Knot Springs may compile aggregate statistics about our patrons, including sales and related information, but these statistics will not include personally identifying information. Knot Springs may release account information when we believe, in good faith, that such release is reasonably necessary (i) to comply with law, (ii) to enforce or apply the terms of this Agreement or (iii) to protect the rights, property or safety of Knot Springs, its patrons, or the public at large.
Assignment
You may not assign, resell, or transfer to any other person or entity the rights allowed or obligations required by this Agreement.
Waiver
You understand and agree that no failure or delay of either party to this Agreement, in exercising any right, power, or privilege provided under this Agreement, shall operate as a waiver, nor shall any single or partial exercise preclude any other or further exercise or the exercise of any right, power, or privilege provided under this Agreement.
Governing Law
This Agreement shall be governed by the laws of the State of Oregon.
Enforcement
If any provision of this Agreement is held to be invalid or unenforceable by a court of competent jurisdiction, such holding shall not affect the validity or enforceability of any other provision, which shall remain in full force and effect, and the provision held invalid or unenforceable shall be deemed modified so as to give the provision the maximum effect permitted by applicable law.
Liability Waiver
I have a current Knot Springs Daily Waiver on file and the parameters of this agreement are acknowledged, agreed upon and understood.
By checking this box, you agree and understand to the above requirements.
Attorneys’ Fees
In the event either party institutes legal proceedings against the other for breach of or interpretation of this Agreement, the party against whom a judgment is entered will pay all reasonable costs and expenses relative thereto, including reasonable attorneys’ fees of the prevailing party at pre-trial, trial and appeal.
Entire Agreement
This Agreement and all rules and regulations of the Club, as revised from time to time, constitute the entire and exclusive agreement between the parties, and supersede all prior promises, representations, understandings and/or agreements relating to this benefit purchase. This Agreement may only be modified in writing; Knot Springs may void this contract if it is not completed by a Knot Springs employee in accordance with the current pricing and payment programs, or if there has been any misrepresentation by you. Employees of Knot Springs are not authorized to make any modifications to this Agreement.
By signing this agreement you certify that you have read, understood, and agreed to its terms.
Signature
Date:
Name: